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Admissions

Website lead inbox

The public site's contact and course forms create a lead. Office staff read, update, and delete those leads on the phone, portal, and desktop.

What this feature does

The public site’s contact and course forms create a lead. Office staff read, update, and delete those leads on the phone, the portal, and the desktop.

A visitor does not need an account. Sending the form is enough for the lead to appear in the office inbox.

Website lead inbox is on all four apps: the Mobile app, Web portal, Desktop, and Website.

How it flows

  1. 1The visitor sends the form
  2. 2The lead appears in the office
  3. 3Update or close it

Step by step: how to use it

  1. 1
    The visitor sends the form

    Name, phone, and message leave the public website.

  2. 2
    The lead appears in the office

    Staff open the inbox on the phone, portal, or desktop.

  3. 3
    Update or close it

    The lead can be edited or removed once it is handled.

Quick answers

What is Website lead inbox?
The public site’s contact and course forms create a lead. Office staff read, update, and delete those leads on the phone, the portal, and the desktop. It is part of Admissions in Paperless Institutes.
Which apps include Website lead inbox?
Website lead inbox is on all four apps: the Mobile app, Web portal, Desktop, and Website.
Who uses Website lead inbox?
Office staff use Website lead inbox. The public site's contact and course forms create a lead.
How does Website lead inbox work?
1. The visitor sends the form. 2. The lead appears in the office. 3. Update or close it.