Forgot and reset password
A person who forgot the password can request a reset and set a new one.
What this feature does
A person who cannot remember the password asks for a reset, then sets a new one. The public website has its own reset-password page, and the phone app offers the same path.
Until the new password is saved, the old one still does not open the account.
Forgot and reset password is on the Mobile app and Website. It is not on the Web portal and Desktop.
How it flows
- 1Ask for a reset
- 2Open the reset link
- 3Sign in again
Step by step: how to use it
- 1Ask for a reset
The person requests a reset from the sign-in screen.
- 2Open the reset link
The reset page asks for a new password.
- 3Sign in again
The new password is the one that opens the app.
Quick answers
- What is Forgot and reset password?
- A person who cannot remember the password asks for a reset, then sets a new one. The public website has its own reset-password page, and the phone app offers the same path. It is part of Sign-in in Paperless Institutes.
- Which apps include Forgot and reset password?
- Forgot and reset password is on the Mobile app and Website. It is not on the Web portal and Desktop.
- Who uses Forgot and reset password?
- Anyone who has forgotten a password use Forgot and reset password. A person who forgot the password can request a reset and set a new one.
- How does Forgot and reset password work?
- 1. Ask for a reset. 2. Open the reset link. 3. Sign in again.
More in Sign-in
Sign in with email, phone, or roll number and a password. Each app then opens the home screen for that person's role.
Guests sign into the mobile app with a one-time code. The public website also texts a code to confirm a phone number on an inquiry or partner-college form.
Guests can enter with a Google account on the phone. The website uses the same Google sign-in when someone checks out a paid course.